
Hiring an untrained junior costs much more than it seems. Between internal training, operational errors, early turnover and lost managerial time, each bad hire costs you an average of 15 million Ariary in the first year.
You browse our database of certified graduates, filter by technical skills (Zendesk, Salesforce, advanced Excel) and soft skills (personality test scores, resilience, communication). You hire a profile who already masters your tools and business.
Hiring an untrained junior costs much more than it seems. Between internal training, operational errors, early turnover and lost managerial time, each bad hire costs you an average of 15 million Ariary in the first year.
Before a junior becomes profitable and autonomous
Juniors leave before repaying their training investment
Lost in micromanagement and error correction
Average cost of a hiring mistake over 12 months
Our graduates come with 200+ hours of technical training (CRM tools, advanced Excel, client communication, stress management), 50+ hours of soft skills (emotional intelligence, conflict resolution, leadership), and a recognized certification. Result: they're operational in less than a week, reducing your training costs by 70% and turnover by 40%.
You post a job ad, receive 200 inflated CVs, spend weeks in interviews only to discover that no one truly masters the advertised tools. You end up hiring "the least worst", then spend 3 to 6 months training them internally.
Meanwhile, your managers lose 70% of their time in micromanagement, operational errors accumulate, and after 8 months, your hire leaves for a competitor offering 10% more. You start from scratch.
Total cost: 15 million Ariary. Result: Zero ROI.
You browse our database of certified graduates, filter by technical skills (Zendesk, Salesforce, advanced Excel) and soft skills (personality test scores, resilience, communication). You hire a profile who already masters your tools and business.
From week 1, your new hire is autonomous. They know corporate code, manage stress, communicate professionally, and solve problems without constant supervision. Your managers can finally focus on strategy.
Result: Positive ROI from month 2. Turnover cut in half. Customer satisfaction rising.
Concrete, measurable, and lasting results.
"Before Manova, we spent a minimum of 3 months training each customer service agent on our tools (Zendesk, Shopify, our internal SOPs) and communication standards. Turnover was our nightmare: 40% departures in the first year, often right after training.\n\nToday, Manova graduates arrive already mastering Zendesk, with impeccable professional attitude and real ability to handle difficult clients. They perform from week 1. Our turnover dropped by 40%, and our customers notice it in reviews.\n\nManova doesn't deliver juniors. They deliver professionals."
Whether you're looking to recruit a specific profile, train your current teams, or secure an entire cohort trained to your specifications, Manova adapts to your needs.
Access our database of certified talent. Filter by technical skills (Zendesk, Salesforce, Power BI, advanced Excel), personality test scores (DISC, Big Five), and soft skills mastery level. Recruit with confidence thanks to our objective evaluations.
Ideal for: BPO, Customer Service, Data Entry, Back Office, Administration.
Learn moreWe create specific modules for your current teams. Technical upskilling (new tools, processes, Agile methodologies) or soft skills (leadership, stress management, non-violent communication). In-person or remote training, with certification.
Ideal for: Skills development, digital transformation, performance improvement.
Learn moreReserve an entire cohort (15-30 students) trained according to YOUR methods, YOUR tools, and YOUR standards before they're even hired. We co-create the program with you, you participate in training, and you recruit the best profiles at the end. Guaranteed talent pipeline.
Ideal for: Scale-ups, rapid expansion, department creation, long-term projects.
Learn moreWe stand behind our results. Because we train professionals, not juniors.
If a graduate doesn't meet your expectations during the first 3 months, we replace them for free with an equivalent profile.
Our graduates are autonomous from the first week. No 3-month adaptation period. You save time and money immediately.
All our graduates pass technical and psychometric tests. You recruit based on objective criteria, not impressions.